At SuperGear performance, we’re committed to giving you the best products at the best prices. We understand that pricing can change and that customers value peace of mind when making a purchase. To help you shop with confidence, we offer the following Price Match Guarantee:
60-Day Price Protection
How It Works
If the price on any product you purchased from SuperGear performance is reduced within 60 days of your order date—whether through a sale, promotion, or price drop—just let us know, and we’ll refund the difference.
What’s Required
Order Information: Please provide your original order number or proof of purchase.
Date Verification: The 60-day window starts on the day your order was placed. If you notice a price drop within that time, contact us.
How to Request a Refund
Contact Customer Service: Email or call us with your order details and a link to the new, lower price on our website.
Fast Processing: Once we confirm the price change and verify the timing, we’ll issue the difference to your original payment method.
Competitor Price Match
We also want to ensure you’re getting the best deal in the marketplace. If you find an identical, brand-new product at a lower price from a reputable competitor, we’ll match that price.
- Eligible Products
- Exact Match: The product must have the same specifications, materials, craftsmanship, and be brand-new (no used or refurbished items qualify).
- U.S. Retailers Only: Competitor must be an authorized retailer operating within the United States.
- In Stock & Available: The competitor’s product must be in stock and available for immediate purchase at the advertised price.
- How to Request a Price Match
- Send a Link: Email or call our customer service team with a link to the competitor’s product page and the SuperGear performance product page you wish to match.
- Verification: We’ll confirm that the product is indeed the same and that the competitor’s price is current and valid.
- Price Adjustment: Once approved, we’ll match the lower price or provide a refund of the difference if you’ve already purchased from us.
- Exclusions & Limitations
- Auction Sites & Classifieds: Prices from online auctions or marketplaces (e.g., eBay, Craigslist) are not eligible.
- Closeouts & Clearance: Limited-time offers, clearance sales, and other special promotions may not be eligible.
- Service-Related Differences: We do not price-match shipping fees, taxes, or other additional costs.
- Policy Abuse: We reserve the right to limit or reject price-match requests in cases of suspected fraud or abuse.
Our Commitment to You
We take pride in offering top-quality products at competitive prices, and our goal is to ensure 100% customer satisfaction. Whether you’re benefiting from our 60-Day Price Protection or our Competitor Price Match, we want you to shop worry-free, knowing you’re getting the best possible value.
How to Contact Us
If you have any questions or need to request a price match or refund:
- Email: support@SuperGearperformance.com
We’re always here to help and appreciate the opportunity to serve you.